Privacy Policy for Foodeasy Bhutan
Effective Date: [Insert Date]
Last Updated: [Insert Date]
Foodeasy Bhutan (“we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (“Services”).
1. Information We Collect
When you use Foodeasy Bhutan, we may collect the following types of information:
- Personal Information: Name, phone number, email address, delivery address, profile photo (if provided).
- Account Information: Login credentials, order history, preferences.
- Payment Information: Mobile wallet, credit/debit card details, or other transaction data (processed securely through third-party payment providers; we do not store full payment details).
- Location Data: GPS or approximate location to facilitate delivery.
- Device & Technical Data: IP address, device type, operating system, app version, and cookies.
2. How We Use Your Information
We use the collected information to:
- Process and deliver your food orders.
- Provide customer support and respond to inquiries.
- Improve and personalize your user experience.
- Process payments securely.
- Communicate promotions, offers, and updates (with your consent).
- Ensure security, prevent fraud, and comply with legal requirements.
3. Sharing of Information
We may share your information with:
- Restaurants & Delivery Partners: To prepare and deliver your orders.
- Payment Processors: To securely process your transactions.
- Service Providers: For app hosting, analytics, and customer support.
- Legal Authorities: If required by law, regulation, or court order.
We do not sell or rent your personal information to third parties.
4. Data Retention
We retain your information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account at any time.
5. Security of Your Information
We implement reasonable technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute protection.
6. Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for certain processing activities.
- Opt-out of promotional communications.
Requests can be made by contacting us (see Section 9).
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services. You may disable cookies in your device or browser settings, but some features may not function properly.
8. Third-Party Services
Foodeasy Bhutan may contain links to third-party services (e.g., restaurant websites, payment gateways). We are not responsible for the privacy practices of these third parties.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Foodeasy Bhutan
📧 Email: [Insert Contact Email]
📍 Address: [Insert Business Address]
📞 Phone: [Insert Phone Number]